Most Frequently Asked Questions

Questions about the Giving Assistant

Questions about the Technology

Questions about Privacy

Questions about Prizes

Notice for All Users: 
By installing the GlobalMojo Giving Assistant product, you get to leverage GlobalMojo’s merchant relationships to generate money for the causes that matter to you just by doing what you do every day on the web. We donate 50% of the gross revenue generated from our online merchant partnerships when you shop on their websites. The merchants pay us a fee and we pass a portion of that to your chosen cause.

The GlobalMojo product is free. There is never an extra cost to you. All of the products and services available through our partner websites cost exactly the same as it does without having the GlobalMojo product installed on your browser.

The product is 100% safe. It does not store or transfer any personally identifiable information and the GlobalMojo product is not bundled with any third party software.  It’s also easy to disable or remove the GlobalMojo product entirely form your computer if you choose to do so.  Instructions on how to do this can be found in this document.

Definitions

“GlobalMojo Product” means (a) the GlobalMojo website, the Giving Assistant website, white labeled Giving Assistant websites, GlobalMojo downloadable browser applications (Giving Assistant), any other digital content owned and provided by GlobalMojo, that accompanies this Agreement; and (b) any bug fixes, upgrades, modified versions, or updates to the GlobalMojo Product (collectively referred to as “Updates”) we subsequently provide to you.

Owner of Computer; All Users Bound; Age Limitation; Software License

You represent and warrant either that you are the owner of the computer and that you have authorized the download and installation of the GlobalMojo Product or that the owner of the computer has authorized you to do so. You agree, with respect to all users of the computer on which you have caused the GlobalMojo Product to reside, to provide a copy of these terms and conditions and to obtain their consent to these terms and conditions before allowing them to use the GlobalMojo Product. Alternatively, if you have the legal right to accept this Agreement on behalf of one or more users of the computer on which you have caused or authorized the GlobalMojo Product to reside, then you hereby accept this Agreement on behalf of all such other users. You understand that the presence of the GlobalMojo Product on any computer is voluntary and that you may remove it at any time. You must be at least 18 years of age to Use the GlobalMojo Product. By accepting the terms of this Agreement and using the GlobalMojo Product, you represent that you are over the age of 18. As long as you comply with, and subject to, the terms of this Agreement, GlobalMojo grants to you a non-exclusive, revocable license to use the GlobalMojo Product, in binary executable form only, solely for the purposes described in this Agreement.

Restrictions

You may not rent, lease, loan, resell or otherwise transfer the Product. You may not permit third parties to benefit from the use or functionality of the Product. You may not transfer any of the rights granted to you under this Agreement. You may not reverse engineer, decompile, disassemble the Product, or otherwise attempt to discover the source code or structure, sequence and organization of any portion of the Product that is not distributed in source code form (except to the extent applicable law prohibits such restrictions). You may not modify, or create derivative works based in whole or in part upon, the Product. You may not copy the Product. You may not remove any proprietary notices or labels on the Product. All rights not expressly set forth hereunder are reserved by the GlobalMojo corporation.

Intellectual Property Rights

GlobalMojo and its licensors shall retain all intellectual property rights in the Product, except for the rights expressly granted in this Agreement. You may not alter or remove any logo, or trademark (collectively, “Marks”), copyright or other proprietary notice(s) on the Product. This license does not grant you any right to use Marks of GlobalMojo or its licensors.

Breach of Agreement

Upon breach of this Agreement, the above license and your right to use the Product will terminate immediately and without notice, but all other provisions and terms of this Agreement, except the license grant, will survive termination and continue in effect. Upon termination, you must destroy all copies of the Product. GlobalMojo reserves the right to periodically conduct audits upon advance written notice to verify compliance with the terms of this Agreement.

Use of Product

You represent, warrant and agree as a condition to your use of the Product, that you will not use the Product: (i) to violate any applicable law, statute, ordinance or regulation; (ii) to infringe the intellectual property rights or proprietary rights, or rights of publicity or privacy, of any third party; (iii) to disseminate information or materials in any form or format (“Content”) that are harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable under applicable laws or community standards. You, not GlobalMojo, remain solely responsible for all Content that you upload, post, e-mail, transmit, or otherwise disseminate using, or in connection with, the Product. You acknowledge that all Content that you access using the Product is at your own risk and you will be solely responsible for any damage to any party resulting there from. THIS PRODUCT IS PROVIDED “AS IS” AND WITHOUT WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON-INFRINGEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

Use of Information

By installing the GlobalMojo Product you grant permission for GlobalMojo to collect and use certain information. You acknowledge that you have reviewed GlobalMojo’s Privacy Policy for the GlobalMojo Product, which describes GlobalMojo’s practices with respect to the collection, use and disclosure of information in connection with your Use of the GlobalMojo Product. A copy of the Privacy Policy is available at http://globalmojo.com/about/legalstuff. GlobalMojo reserves the right to change the provisions of its Privacy Policy from time to time. Users will be notified of any changes to the Privacy Policy via a Primary Notice notification. In addition, GlobalMojo will alert users via email or a notification prominently displayed on their account dashboard when there is a change to the Privacy Policy. Additionally, GlobalMojo will post any changes to the Privacy Policy at the web address listed above. Your use of the GlobalMojo Product following the posting of such changes to the Privacy Policy will constitute your acceptance of any such changes.

Cookies

When you download the GlobalMojo browser app we send a small file to your computer that uniquely identifies your browser app. This file is called a cookie. We use this cookie to identify you as a GlobalMojo user and it facilitates the display of the preferences, settings and customization options that you have selected for your GlobalMojo product(s). When the GlobalMojo browser app detects that you are visiting a merchant partner website, it instructs the browser to load instructions and cookies that indicate GlobalMojo is the affiliate/publisher for any purchases made with that specific merchant partner within your current browser session. Your browser is probably set up by default to accept cookies, including GlobalMojo and affiliate/publisher cookies, but you can reset your browser to refuse all cookies or to alert you when a cookie is being sent to your computer. You should be aware, however, that some of GlobalMojo’s features may not function properly if you disable cookies on your computer.

Links to Third Party Sites; Advertisers

The GlobalMojo Product will provide you with access to other partner websites, services, products or content of third parties. We have no control over, nor do we endorse any such websites, services, products or content. You acknowledge and agree that you access such third party websites, services, products, or content at your own risk and are wholly responsible for making your own independent judgment regarding your use or interaction with the same. We recommend you read the privacy and terms of use policies of each third party’s website that you access.

United States Government End Users

If the user or licensee of this Product is an agency, department, or other entity of any Government, the use, duplication, reproduction, release, modification, disclosure, or transfer of this Product, or any related documentation of any kind, including technical data, software, and manuals, is restricted by the terms of this Agreement. All other use is prohibited. No rights other than those provided in Agreement are conferred. This product was developed fully at private expense.

Updates

GlobalMojo, in its sole discretion, may provide you with Updates to the GlobalMojo Product as part of this Agreement. The GlobalMojo Product will automatically check GlobalMojo for the existence of any Update that GlobalMojo has released, and in the event that one is available, GlobalMojo adheres to the native plugin update features available from each browser plugin (Internet Explorer, Safari, Chrome and Firefox.) Nothing herein shall be construed or interpreted as requiring that GlobalMojo provide Updates. When browser functionality allows (Internet Explorer), GlobalMojo will not install any new software or Update that in our reasonable judgment has functionality that is materially different from the functionality of the previously installed GlobalMojo Product without your prior consent. In the case of a browser controlled Update that does not allow Globalmojo to notify you prior to installing the update (Firefox, Chrome, and Safari), GlobalMojo will provide a detailed notice of Update and necessary uninstall instructions immediately upon installation.

Uninstallation

You understand and agree that the presence of the GlobalMojo Product on your computer is voluntary and that you may remove the GlobalMojo Product from your computer at any time. To uninstall the GlobalMojo Product, follow the instructions below:

 
Google Chrome

• Right click on the GlobalMojo icon on the Chrome browser
• Click Uninstall from the drop down menu

Firefox

• From your Firefox menu, Click Tools
• Click Add-ons
• Click ExtensionLocate GlobalMojo and select Remove

Internet Explorer

• Click the Start Menu in Windows
• Click on Control Panel
• Under Programs, Click Uninstall Program
• Select GlobalMojo from the Menu
• Select Uninstall

Safari
• From your Safari menu, select Safari
• Click Preferences
• Click Extensions
• Select Uninstall

   

Compatibility
GlobalMojo does not warrant that the GlobalMojo Product will be compatible with your hardware or other software installed on your computer system. Compatibility issues may cause your computer’s performance to suffer. In the event that the GlobalMojo Product is not compatible with your hardware or other software installed on your computer system, the GlobalMojo Product can be uninstalled. Please refer to the previous section for detailed uninstall directions. Like all software, the GlobalMojo Product utilizes some of your computer’s resources to run, including system memory and Internet connection. Use of the GlobalMojo Product on a computer with inadequate system resources will cause such computer’s performance to suffer.

User Representations and Warranties
You acknowledge, represent and warrant that (a) your installation and/or Use of the GlobalMojo Product will not violate any local, state or federal laws that apply to you or to the Use or installation of the GlobalMojo Product; and (b) GlobalMojo is not causing the GlobalMojo Product to be installed on your computer, but has provided the GlobalMojo Product to you, which you are installing of your own volition.

Indemnification
You agree to defend, indemnify, and hold harmless GlobalMojo, its licensors and suppliers, and each of their respective officers, directors and employees, from and against any lawsuits, claims, losses, damages, fines and expenses (including attorneys’ fees and costs) arising out of your use of the GlobalMojo Product or your breach of this Agreement.

Liability
NOTWITHSTANDING ANYTHING TO THE CONTRARY, NEITHER GLOBALMOJO NOR ITS LICENSORS WILL BE LIABLE, UNDER ANY LEGAL OR EQUITABLE THEORY (WHETHER IN AN ACTION BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR (I) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT OR OTHER SUBJECT MATTER OF THIS AGREEMENT (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA AND COMPUTER MALFUNCTION), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY AMOUNT IN THE AGGREGATE IN EXCESS OF THE GREATER OF THE FEES PAID BY YOU UNDER THIS LICENSE, AND US$100. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

Contact. Customer Support.
To contact GlobalMojo, visit www.GlobalMojo.com and click “Contact Us”. Alternatively, users can contact customer support by sending an email to helpdesk@globalmojo.com or writing to us at 181 Fremont St. c/o Rocketspace, San Francisco, CA 9415

We take your privacy very seriously.

It’s important to us that you understand exactly how GlobalMojo is operating and how that might relate to your privacy. We strive to create relationships with advertising and fulfillment partners that believe in and respect your privacy, too. While we do not control the third-party websites of our partners, we do strongly encourage our partners to post Privacy Policies clearly and conspicuously, and to protect the information of their users. Individually identifiable information about you is not willfully disclosed to anyone without first receiving your permission, as explained in this Privacy Policy. All of the staff at GlobalMojo, as well as their families and friends, are GlobalMojo users. Rest assured, your personal information will be protected the same way as we would protect our own or that of the people who are closest to us.

Scope
This privacy policy applies to information, including personal information, collected about you by GlobalMojo, its web sites, its software available from those websites, and its affiliates.

Highlights

• Information Collection – We collect personal information about you from a variety of sources, including:
  • When you provide information to us directly.
  • When you visit our site or use our products and services.
  • Through Third Party services, such as our affiliate partnerships, private label partnerships, and registering through Facebook Connect.
• Information Uses – We use your personal information to validate your identity, communicate with you, provide you with a customized web experience, and to fulfill legal and regulatory obligations.
• Contact Us - GlobalMojo encourages you to provide us with feedback regarding this Privacy Policy. If you have questions, comments or concerns regarding this Privacy Policy, please contact helpdesk@globalmojo.com or send mail to the following address: GlobalMojo, Inc., 181 Fremont St. c/o RocketSpace, San Francisco, CA 94105.

Information Collection
We collect non-personally identifiable information (non-PII) and personally-identifying information (PII) from our customers and visitors to our websites and from users of our downloadable applications. We only collect PII when a customer explicitly chooses to provide it, as when registering with GlobalMojo and emailing GlobalMojo through our online contact form.

Collection and Use of Personal Information(PII)
We collect and store Personal Information when you register to become a GlobalMojo user, ask a question, complete a form, or send us an email. We use your personal information to provide you with a customized web profile, validate your identity, improve our products, notify you of important updates, respond to your requests, and to fulfill legal and regulatory obligations. The products and preferences you have set up in your GlobalMojo account will be used for internal market research activities as deemed necessary by GlobalMojo.

Your PII information will not be supplemented from any other source. None of your personal information is ever shared with any third party without your permission.

We collect PII in the following ways:

• Contact Us Form: When you use the Contact Us form on http://globalmojo.com/about/contactus, we collect your email and browser information in order to answer your question appropriately. We do not store this information and only use it to respond to your question or provide you with technical support.
• Registration:During the registration process, you have the option to register with Facebook or to create your own profile. It’s important that we can track the revenue earned by each user back to the actual person who earned it to ensure the revenue you generate is distributed to the causes you support.
  • Create a Profile: If you elect to create your own account, we ask you for your email address, username and password to maintain total transparency.
  • Facebook Connect: You can log in to our site using the Facebook Connect sign-in service. This service will authenticate your identity and give you the option to communicate with us about the GlobalMojo application and post information about your activities on this web site to your profile page to share with others on your network. Facebook provides us with your basic information, such as your username, profile picture, gender, user ID, list of friends, as well as your email. Should you choose not to provide your email, you will be allowed to change it to an anonymous email address.
• Invite Friends functionality: We use Facebook, Twitter, MySpace, LinkedIn, AddThis, and ShareThis to provide “Invite a Friend” services.  These services will authenticate your identity and give you the opportunity to invite your friends and contacts to use GlobalMojo. We do not have access to or control over PII submitted to these services. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as GlobalMojo. We encourage you to review the privacy statements of any other service provider from whom you request services.  If you visit a third party website that is linked to a GlobalMojo site, you should read that site’s privacy statement before providing any personally identifiable information.

Age Restrictions on GlobalMojo User
In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not allow the use of our products or collect PII from any persons under the age of 18. We take measures to prevent the distribution of our software on websites targeting children under 18 by preventing our distribution partners, affiliates, and private label partnerships from such distribution. We engage in commercially reasonable oversight in determining where advertisements promoting the installation of our certified software appear. Additionally, we take measures to remove our content from individuals under the age of 18 and remove any stored information about the person from our database.

Updating Your Personal Information
A user may access their personally identifiable information through a secure login on our website. If your personally identifiable information changes, you may correct or make updates in the “My Profile” section of our website. If you should no longer desire our services, you may delete or deactivate your personally identifiable information by emailing us at helpdesk@globalmojo.com or contacting us through the mail at: GlobalMojo, Inc., 181 Fremont St. c/o RocketSpace, San Francisco, CA 94105.

Collection and Use of Information by GlobalMojo Websites (non-PII)
Some of the information GlobalMojo receives about your visit to www.GlobalMojo.com, www.givingassistant.org, and any white label branded Giving Assistant website may be used for our internal research and to help us improve the site and the services GlobalMojo offers to its customers. In general, the Internet addresses of computers, also known as IP addresses, are logged to track user sessions on an anonymous basis. GlobalMojo analyzes this data for certain trends and statistics, such as which parts of our site users are visiting, how long they spend there, browser type and server load. The IP address tracking is done in the aggregate form and we do not link this information to personally identifiable information. This information is collected automatically by almost all major web servers.

We may use the non-PII information list above for the following purposes:

• Fulfill your requests for products and services;
• Manage your user account and preferences;
• Analyze use of and improve our website, products and services;
• Facilitate use of our website;
• Offer promotions and updates from our partners that may be of interest to you;
• Customize the content that you see on our website;
• Identify and protect against fraudulent transactions and other misuses of our website; and
• Enforce our Terms of Services.

Collection and Use of Information by GlobalMojo Browser App (PII)
In order to use the GlobalMojo App, (Product), you may be asked to provide certain information, such as personal information (including your email address, username and password) at the point of registration. You voluntarily provide all such information. GlobalMojo does not utilize such information for the purpose of displaying advertisements or profiling and does not sell, rent or lease such information to third parties.

Our Product automatically collects information from you to enable the Product’s services. By installing the Product, you authorize GlobalMojo to periodically collect certain information such as portions of Web site addresses or complete URLs from the Web sites you visit and upload this information to our servers so that we may improve your GlobalMojo experience. The Product does not collect, store, or use PII, and GlobalMojo does not receive PII, as a result of your use of this Software.

Collection of PII from Third Party Affiliates
We engage in business relations with third party companies and affiliate providers and offer unique services to members of such companies within a private label environment. In turn, some pages of our website may contain both the GlobalMojo brand and the third party brand. The Third Party may not use the personalized services to collect any PII and is prohibited from doing so. This Privacy Policy applies to all of the pages in the personalized environment.

If you entered our website or downloaded our app by clicking an affiliated link or promotion from another site we will store the ID of that affiliate site in our database. We do this to make sure that the affiliate site receives proper credit for any subsequent earnings that may come from your use of GlobalMojo products.

We reserve the right to share your PII as required by law and when we believe that it is necessary to protect the rights of our company and/or comply with a legal guidelines, court mandates, or legal process served on our website.

We also allow users to register for our product using Facebook Connect. We treat information obtained from such sources as we would information obtained from a registration form. We will not use the information submitted by the user for any purpose outside of those previously stated in the privacy agreement.

Cookies
When you download the GlobalMojo browser app we send a small file to your computer that uniquely identifies your browser app. This file is called a cookie. We use this cookie to identify you as a GlobalMojo user and it facilitates the display of the preferences, settings and customization options that you have selected for your GlobalMojo product(s). Your browser is probably set up by default to accept cookies, including GlobalMojo cookies, but you can reset your browser to refuse all cookies or to alert you when a cookie is being sent to your computer. You should be aware, however, that some of GlobalMojo’s features may not function properly if you disable cookies on your computer.

Information Security
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, GlobalMojo has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure all personal information that GlobalMojo collects online. These security measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store your personal data.

In addition, we restrict access to personal information only to GlobalMojo employees and contractors who need to know that information in order to operate, develop or improve our services. These parties are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. Unfortunately, no security system can be 100% secure. With that said, GlobalMojo cannot guarantee the security of any information provided to us in connection with the information that we collect through our website and browser app.

Links and Recommended Sites
GlobalMojo products contain links to other websites. This Privacy Policy applies solely to GlobalMojo products and websites. GlobalMojo makes no representations or warranties about, nor is it responsible for, the Privacy practices of other websites. When you enter a linked website (via our products or site), GlobalMojo encourages you to read the Privacy Policy of that linked website, as its Privacy Policy may differ substantially from that of www.GlobalMojo.com.

Changes to GlobalMojo’s Privacy Policy
By using GlobalMojo products and our web site, you consent to the collection and use of your information as we have outlined in this Policy and to GlobalMojo’s user agreement. GlobalMojo may decide to change this Privacy Policy from time to time. When we do, we will send you a notification of the material change upon installation of update via email or other obvious method, such as posting the notice to your account dashboard. In addition, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. If you do not wish your information to be used under the new Policy, you can request that your account and all associated data be deleted at any time. You can also uninstall our products at any time using standard uninstall methods.

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